Impendra
Privacy
Privacy Policy
This Privacy Policy explains how information is handled when you use the Impendra website, purchase Impendra, use the Windows desktop application, or contact support.
Desktop application data
Impendra is a local-first personal-finance application. You import CSV exports from your own bank or credit-card accounts. Core transaction processing and analysis take place locally on your Windows computer.
- Impendra does not require your online-banking username or password.
- Your imported transaction history is not intended to be uploaded to or stored on an Impendra server for normal analysis.
- Everyday importing, reviewing, categorizing, and analysis can work offline after installation.
You are responsible for protecting your computer, local files, backups, and exported reports. Website access, purchasing, downloading, updates, and support may require an internet connection.
Website and purchase information
When purchases are enabled, Stripe will process checkout and payment information. Stripe may collect contact, billing, payment, device, and transaction information under its own privacy terms. Impendra does not need to receive or store your complete payment-card number.
Information returned by Stripe, such as an email address, purchase status, transaction identifier, or payment metadata, may be used to confirm purchases, provide download access, prevent fraud, handle refunds, and provide customer support.
Support communications
If you email support@impendra.com, the contents of your message and your contact information may be retained as reasonably needed to respond, troubleshoot, maintain support records, and meet legal obligations. Please do not send bank credentials, full payment-card numbers, or unredacted transaction histories. Use synthetic or redacted examples when possible.
Technical information
The website host and other service providers may process standard technical information such as IP address, browser type, timestamps, requested pages, and security logs to operate and protect the website.
Sharing and retention
Information may be shared with service providers that help operate the website, process payments, deliver downloads, or provide support; when required by law; or when reasonably necessary to protect users, Impendra, or others. Information is kept only as long as reasonably needed for those purposes, including legal, accounting, fraud-prevention, and support needs.
Your choices
You can choose not to send support information, although that may limit the help available. You can manage or delete the local data created by the desktop application using your computer and the application’s available controls. Privacy rights vary by location; requests may be sent to support@impendra.com.
Children
Impendra is not directed to children, and the website and software are not intended for use by anyone under the minimum age required to enter a binding contract in their location.
Changes
This policy may be updated as Impendra’s services and legal obligations change. The effective date at the top of the page will be revised when the policy changes.
Contact
Questions or privacy requests can be sent to support@impendra.com.