Impendra

Help

Support and contact

For help with installation, CSV imports, the desktop app, a purchase, or a privacy request, email support@impendra.com.

Help us understand the issue

Include your Windows version, what you were trying to do, what happened, and any error message you saw. Screenshots can help, but please remove or obscure sensitive financial information first.

Do not send online-banking credentials, full payment-card numbers, or unredacted bank or credit-card transaction histories. If an example file is needed, use a small synthetic or anonymized sample.

Purchase and refund help

For purchase questions, contact support from the email address used at checkout and include the Stripe receipt or Checkout Session reference if available. Downloadable software purchases are generally final, but help is available for technical issues and refunds may be provided where required by law or applicable Stripe or managed-payments rules.

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